Hippo Recovery
Car recovery & towing available 24/7
Breakdown, accident and flatbed recovery across Norwich and Norfolk. One call and a local team is on its way — fixed price agreed before we set off.
Breakdown, accident & flatbed recovery across Norfolk
Everyday cars, family runabouts, vans and classics — recovered with a fixed price agreed before we set off.
Quick enquiry
Request assistance
Tell us where you are — we'll do the rest.
Share your name, number and postcode. We'll call back quickly with a price and a realistic arrival time — dispatch depends on where our nearest truck is.
- Fixed price quoted and agreed before you confirm.
- We work with all major UK breakdown insurers and clubs.
- No fee to get a quote — just the agreed price for the job.
What we do
Our services
Car Towing
Collection and transport to your chosen garage, home or destination.
Flatbed Towing
Suitable flatbed collection arranged around your vehicle and pickup location.
Luxury & Sports Cars
Share clearance and handling requirements before collection so your car is treated right.
Breakdown Recovery
Unexpected trouble on your journey? The team can discuss recovery with you.
Accident Recovery
Transport of a damaged vehicle to a suitable destination after a collision.
Roadside Assistance
Describe the problem so we can discuss assistance or transport for you.
Battery Boost Assistance
Jump-start help when the battery seems discharged and the car won't turn over.
Tyre Assistance
Tell us the issue and whether there's a usable spare, and we'll advise.
Emergency Fuel Assistance
Running low? Discuss fuel needs, your location and vehicle with the team.
Diesel Run-Out & Off-Road Recovery
Stuck on a field, farm track or muddy lane? Share the terrain and location so it can be assessed.
Motorcycle Transport
Discuss the bike and pickup access so transport can be assessed.
Commercial Vehicle Recovery
Size, weight and needs are assessed first before a recovery is arranged.
Safe vehicle transport
Your vehicle. Handled with care.
Vehicles are loaded carefully, strapped down securely and transported with professional equipment — care at every step, from pickup to drop-off.
Secure loading • Proper strapping • Careful handling • Professional recovery
Based on Wroxham Road, Norwich — covering Norfolk 24/7
Norwich coverage
Local assistance. One clear contact.
Our team covers Norwich, Great Yarmouth and the wider Norfolk roads. Share your exact pickup location and we'll assess the closest available truck for you.
- Standard & family cars
- Vans & light commercial
- SUVs & 4x4s
- Motorcycles & bikes
- Classic & lowered cars
- Off-road, fields & farm tracks
24/7 help depends on availability and location. Arrival times are confirmed when you contact us.
Contact our teamA simple start
From your location to your destination.
Tell us what happened
Share your name, number, vehicle and your postcode or nearest landmark.
Agree the price
We quote a fixed price and an arrival time on the phone — you decide before we set off.
Back on your way
Recovered and taken to your chosen garage, home or address — paid on completion.
Why people choose us
Why people choose us
Fast local response
Based in Norwich, covering Norfolk roads 24 hours a day, every day of the year.
Safe towing
Vehicles secured with proper belts and straps before transport.
Right truck for the job
Flatbed transport where a car can't be towed on its wheels, including damaged vehicles.
Cautious handling
Careful loading and unloading, with clearance requirements respected.
Deal with us direct
One number, the same team — no hold music and no third-party dispatch.
No surprises on arrival
The price we agree on the phone is the price you pay on the day.
Fixed price, agreed first
Quoted on the phone before we set off — no meter running.
Pay by card, cash or transfer
No hidden charges, and a receipt or invoice for your records.
Fully insured recovery
Professional operators who recover everyday UK cars and vans.
Norwich based, Norfolk wide
Based on Wroxham Road, Norwich — we know these roads.
Before you book
A few useful answers.
What information should I send?
Your name, phone, vehicle, pickup location, what happened, your destination, and any access limits such as low clearance or parking barriers.
How much does towing cost?
The team quotes based on your vehicle, distance and the service needed. There is no fixed price until the details are confirmed.
Can I choose the destination?
Yes. Tell the team where you want the vehicle taken — garage, home or another address — and the arrangements are confirmed with you.
Is an online enquiry a confirmed booking?
No. Your request is an enquiry — the team confirms availability, price and dispatch with you directly.
Can you recover a car with no MOT or no tax?
Yes. We transport vehicles to and from MOT tests, garages, auctions and new owners. Let us know if the vehicle must be recovered from a public road rather than private land.
Do you recover from motorways and dual carriageways?
Yes. Follow motorway safety advice, get behind the barrier and call us — we recover from hard shoulders, laybys and slip roads around Norfolk.
Do you cover insurance or breakdown-club jobs?
Yes. We work with major UK breakdown clubs and insurers. If your policy sends a recovery vehicle, we can also collect independently if you prefer to arrange it yourself.
How is the price worked out?
Your vehicle type, the distance to your destination and the time of the call. The price is confirmed on the phone before we set off — no extras on arrival.
How can I pay?
Card, cash or bank transfer once the recovery is complete. Ask the team for an invoice if you need one for your accounts.
Need a recovery today?
Call or send a request and the team will confirm availability, price and dispatch. Help is available 24/7, subject to availability and location.